Terms & Conditions

The rules (“Terms”) that govern the use of www.krutiartisanhaat.com Web site (“Site”) are :

By using, adding information, or visiting the Site, you expressly agree that you have read, understood and are bound by the terms and conditions set out herein and all applicable laws and regulations governing the Site, including but not limited to any additional or amended terms or condition as applicable from time to time, regardless of how you subscribed to or use the services.

Deomali Rural Hospitality and Marketing Pvt Ltd (DRHM) the owner of www.krutiartisanhaat.com reserves the right to change these Terms at any time, effective immediately upon posting on the site.

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READYFOR23 Coupon Code Terms & Conditions:

  • This coupon code is only applicable for orders below Rs. 3000 and only on website purchases (not applicable for in-store purchases)
  • Limited to one use per customer.

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  • Authorized Site Visits

You agree that you are only authorized to visit and view this Site for your own personal use, and that you shall not duplicate, download, publish, modify, scrape, or otherwise distribute the material on this Site for any commercial use, or for any purpose other than as described in these Terms.

In order to take advantage of certain features on the Site while purchasing any item from www.krutiartisanhaat.com, you may be required to register with the site.
  • Authentication Service
Deomali Rural Hospitality and Marketing Pvt Ltd may permit you to register for the Website through certain third party services, such as Facebook Connect and Google (“Authentication Service”). By registering for the Website using an Authentication Service, you agree that www.krutiartisanhaat.com may access your account information from the Authentication Service and you agree to any and all terms of use of the Authentication Service regarding your use of the Website via the Authentication Service. You agree that any Authentication Service is a Reference Site and you are solely responsible for your interactions with the Authentication Service as a result of accessing the Website through the Authentication Service.Deomali Rural Hospitality and Marketing Pvt Ltd will only collect your Personal Information through www.krutiartisanhaat.com to conduct its business and to enable itself to deliver and improve its Services.Deomali Rural Hospitality and Marketing Pvt Ltd will only disclose your Personal Information in accordance with this Privacy Policy.If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you.Any of your information which you provide when you use www.krutiartisanhaat.com in an unencrypted manner and/or to an open, public environment or forum including (without limitation) any blog, chat room, albums,community,classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy.Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments.Deomali Rural Hospitality and Marketing Pvt Ltd is not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment.You accordingly disclose information in a public environment at your own risk.
  • Unauthorized Use of the Site
Illegal and/or unauthorized uses of the Site, including, but not limited to, unauthorized framing of or linking to the Site or unauthorized use of any robot, spider, or other automated device on the Site, will be investigated and subject to appropriate legal action, including, without limitation, civil, criminal, and injunctive redress.
  • Violation of the Terms
You agree that monetary damages may not provide a sufficient remedy to Deomali Rural Hospitality and Marketing Pvt Ltd for violations of these terms of use and you consent to injunctive or other equitable relief for such violations.

  • Limitation of Liability
In no event shall Deomali Rural Hospitality and Marketing Pvt Ltd and/or its employee, affiliates be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of www.krutiartisanhaat.com sites/services, with the delay or inability to use www.www.krutiartisanhaat.com sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through The www.krutiartisanhaat.com sites/services, or otherwise arising out of the use of www.www.krutiartisanhaat.com sites /services, whether based on contract, tort, negligence, strict liability or otherwise, even if Deomali Rural Hospitality and Marketing Pvt Ltd or any of employees, affiliates had been advised of the possibility of damages Any product or promotion of a product on the Service are not sponsored, endorsed or administered by, or in any other way associated with, Facebook. Facebook has no control over Content, Contributions or other information and opinion expressed via the Service.
  • Disputes
If there is any dispute about or involving the Site, you, by using the Site, agree that the dispute will be governed by the laws of the Republic of India without regard to its conflict-of-law provisions. You agree to personal jurisdiction by and venue in Navi Mumbai, in the state of Maharashtra, India.
  • Copyright and Trademark
Deomali Rural Hospitality and Marketing Pvt Ltd and its artisans expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Deomali Rural Hospitality and Marketing Pvt Ltd or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to Deomali Rural Hospitality and Marketing Pvt Ltd or artisans. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Deomali Rural Hospitality and Marketing Pvt Ltd. You can not modify, distribute or re-post anything on this website for any purpose.The Deomali Rural Hospitality and Marketing Pvt Ltd (DRHM), Kruti Artisan Haat and The Upper Cut names and logos and all related product and service and Deomali Rural Hospitality and Marketing Pvt Ltd slogans are the trademarks or service marks of Deomali Rural Hospitality and Marketing Pvt Ltd.All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Deomali Rural Hospitality and Marketing Pvt Ltd and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
  • Food Products on www.krutiartisanhaat.com

All our agricultural products listed under collection 'Agri Products' are registered products of our sister venture Kruti Retail Ventures LLP (FSSAI 12021999000003) of the brand Kruti Coffee. Deomali Rural Hospitality and Marketing Pvt Lmt is not liable for any quality issues associated with the food items on this website.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
  • Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on www.krutiartisanhaat.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on www.krutiartisanhaat.com. Your credit card information never reaches www.krutiartisanhaat.com, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or Deomali Rural Hospitality and Marketing Pvt Ltd with any of the third parties unless required for fraud verifications or by law, regulation or court order. Deomali Rural Hospitality and Marketing Pvt Ltd will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
  • Fraudulent and Declined Transactions
Deomali Rural Hospitality and Marketing Pvt Ltd reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Deomali Rural Hospitality and Marketing Pvt Ltd reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Deomali Rural Hospitality and Marketing Pvt Limited only delivers products within India as well as internationally at the address given by the purchaser of goods through.www.krutiartisanhaat.com.

Food products listed under "Agri Products' section of this website are not available for international purchase and shipping. 

  • Electronic Communications
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  • You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Deomali Rural Hospitality and Marketing Pvt Ltd for re-delivery shall be claimed from you.That you will use the services provided by Deomali Rural Hospitality and Marketing Pvt Ltd, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.You will provide authentic and true information in all instances where such information is requested of you. Deomali Rural Hospitality and Marketing Pvt Ltd reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Deomali Rural Hospitality and Marketing Pvt Ltd has the right in its sole discretion to reject the registration and debar you from using the Services of www.krutiartisanhaat.com and / or other affiliated websites without prior intimation whatsoever.That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this SiteThat the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Website and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
  • You will not sue the site for
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the Site.
  • Breaching any applicable laws;
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.Without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate our services and user accounts, prohibit access to our sites, services, applications, and tools, and their content, delay or remove hosted content, and take technical and legal steps to keep users from using our sites, services, applications, or tools, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies Modification of Terms and Condition of ServiceDeomali Rural Hospitality and Marketing Pvt Ltd may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on www.krutiartisanhaat.com. You should regularly review the Terms & Conditions on www.krutiartisanhaat.com In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.krutiartisanhaat.com will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.

  • Governing Law and Jurisdiction
This User Agreement shall be construed in accord with the applicable laws of India. The Courts at Navi Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Deomali Rural Hospitality and Marketing Pvt Ltd and her/his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended time to time. The arbitration shall be held in Navi Mumbai.
  • Termination
This User Agreement is effective unless and until terminated by either you or Deomali Rural Hospitality and Marketing Pvt Ltd . You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Deomali Rural Hospitality and Marketing Pvt Ltd may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Deomali Rural Hospitality and Marketing Pvt Ltd . Upon any termination of the User Agreement by either you or Deomali Rural Hospitality and Marketing Pvt Ltd , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Rights of Deomali Rural Hospitality and Marketing Pvt Ltd to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
  • Limitation of Liability and Disclaimers
The Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Site.The Site provides content from other Internet sites or resources and while Deomali Rural Hospitality and Marketing Pvt Ltd tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Deomali Rural Hospitality and Marketing Pvt Ltd will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Deomali Rural Hospitality and Marketing Pvt Ltd or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Deomali Rural Hospitality and Marketing Pvt Ltd , its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Deomali Rural Hospitality and Marketing Pvt Ltd assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.
  • Site Security
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Deomali Rural Hospitality and Marketing Pvt Ltd will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Deomali Rural Hospitality and Marketing Pvt Ltd on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).